Privacy Policy

At GREENESSENCECARE LLP, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products. By using our website and providing us with your information, you consent to the collection, use, and disclosure of your information as described in this privacy policy.

1. Information We Collect

• Personal Information: When you place an order on our website, we may collect personal information such as your name, email address, shipping address, and payment details.
• Communication: If you contact us via email or through our website, we may keep a record of that correspondence.
• Website Usage Data: We may collect non-personal information about your visit to our website, including your IP address, browser type, operating system, referral source, and pages visited. This information helps us improve our website and tailor our products and services to better meet your needs.

2. Use of Information

• Order Processing: We use your personal information to process and fulfil your orders, communicate with you about your purchases, and provide customer support.
• Marketing: With your consent, we may use your email address to send you promotional emails about our products, special offers, and other updates. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions included in the emails.
• Website Improvement: We may use website usage data to analyse trends, administer the website, track users’ movements, and gather demographic information for aggregate use. This helps us improve the design and functionality of our website and enhance your browsing experience.

3. Disclosure of Information

• We may disclose your personal information to trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Security Measures

• We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
• We use encryption technology to protect sensitive information transmitted online and restrict access to your personal information to authorised employees who need to know that information in order to process it.

5. Your Rights

• You have the right to access, correct, or delete your personal information. If you would like to review, update, or delete the personal information we have collected from you, please contact us using the contact information provided below.
• You may also request that we restrict the processing of your personal information or object to the processing of your personal information in certain circumstances.

6. Changes to Privacy Policy

• We reserve the right to update or modify this privacy policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

7. Contact Information

• If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at support@greenessencecare.com.

By using our website and providing us with your information, you acknowledge that you have read, understood, and agree to the terms of this privacy policy.